Deleting Incorrect Salary Accruals

If an order’s price or cost was changed after salary accrual, the employee’s payment amount won’t update automatically.

How to correct an accrual?

1. Open report

   • Go to Reports > Salary
   • Select employee with incorrect accrual

2. Delete incorrect accrual

   • Find problematic ticket/sale → open accrual card
   • Click Delete

3. Fix data in ticket

   • Open ticket → set status to In Progress (or previous non-accrual status)
   • Edit service/product price/cost

4. Rerun accrual

   • Set status that triggers salary calculation (e.g., Closed)
   • System will recalculate payment with corrected data

Important!

Access rights - Deleting accruals and changing statuses requires administrator privileges