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HelloClient

Documents

Frequently Asked Questions

Section titled “Frequently Asked Questions”
Document not appearing in print list

Solution:

  1. Go to Settings → Ticket Types

  2. Link document to required order type

    Each order type can have its own document set

How to resize QR code in document?
  1. Place QR code variable in table cell
  2. Adjust cell size to required dimensions
    • Cell width determines QR code size
Text overlapping in document

Fix using one method:

  • Increase column width/row height
  • Decrease font size
  • Shorten text or remove extra words
  • Split long text across multiple cells
How to add logo to document?
  1. In document editor:
    • Find “Variables” block on right
    • Upload logo image
  2. Drag logo variable into table
  3. Configure cell size:
    • Reduce to desired logo size
    • Maintain proportions
How to remove browser headers/footers (Date/HelloClient)

For Google Chrome:

  1. In print preview:
    • Click “More settings”
  2. In “Options” section:
    • Uncheck “Headers and footers”
  3. Print document

Note: These are browser elements, not HelloClient features

How to create custom receipts?

Section titled “How to create custom receipts?”

Creating receipts in HelloClient is as simple as using a text editor:

Steps to create/edit receipts:

Section titled “Steps to create/edit receipts:”
  1. Go to Settings > Documents
  2. Select standard receipt for editing or create new
  3. Use blue variables from sidebar:
    • Place cursor → click variable → auto-inserts
    • Examples: ticket number, date, client name

Linking reference book to field

Key editing features:

Section titled “Key editing features:”
  • Text formatting:
    • Change font size, line spacing, alignment
    • Show/hide table borders
  • “Products and Services” table:
    • Added via “Order” block variable
    • Automatically displays all order items
    • Remove unnecessary columns/cells

Printing price tags and labels:

Section titled “Printing price tags and labels:”
  • Use pre-made templates or create custom
  • Print on:
    • Thermal printers (optimized templates)
    • Regular printers (A4 or other formats)

Detailed instructions →