Barcode Scanner

Frequently Asked Questions

How to connect the scanner?

Connection process:

1. Connect the barcode scanner to your PC
2. Use it in the program

No additional setup is required

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Using a Barcode Scanner in HelloClient

HelloClient supports barcode scanners without additional configuration. Simply plug the scanner into your PC and start scanning!

Where you can use the scanner:

• 🔍 Searching for products in the “Shop” module
• 📦 Searching and adding products in the “Inventory” module
• 📑 Quickly searching orders in the “Tickets” module

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Working in the “Shop” Module

1. Click “+ Sale” in the bottom right corner
2. Focus the cursor in the search field → scan the product barcode
   • On mobile devices: Tap the 📷 icon in the search field → scan via your phone camera

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Working in the “Inventory” Module

Adding a new product:

1. Click “Create a product” → place the cursor in the “SKU” field
2. Scan the barcode → the field will fill in automatically

Searching for a product:

• Place the cursor in the search field → scan the barcode
  • On mobile devices: Use the 📷 icon in the search field

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Working in the “Tickets” Module

Searching for an ticket by barcode:

• Place the cursor in the oticket search field → scan the barcode from the receipt
  • 💡 Add the “ ticket number (barcode)” variable to the document template via Settings > Documents

Adding a product to an ticket:

• Click “Add” → place the cursor in the search field → scan the barcode

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